Installing the License Manager

Customers who do not have RLM will need to obtain a license and perform a complete download and install. Current customers with an 18.1 license do NOT need a new license. For more information, or to see answers to the most common installation questions, please see our Get Help page.

1. Request an Activation Key.

An activation key is a 16-digit numeric string used during the Reprise License Manager (RLM) installation process to contact Pointwise for information on the number of processes licensed and their expiration date. For best results, we recommend that you have your activation key prior to beginning installation. If you do not already have an activation key, you can request one at www.pointwise.com/licenses.

2. Download Reprise License Manager (RLM).

Complete Installation Files for License Manager
Platform (Right-click, Save Link As…) Size (MB)
Windows 64-bit pwrlm-V12.3-win64-jre.exe 37
Linux 64-bit pwrlm-V12.3-linux_x86_64-jre.sh 32
macOS 64-bit pwrlm-V12.3-macosx.dmg 40

3. Install the RLM license manager.

  1. Run RLM installer.
    1. IMPORTANT: Install Pointwise as Administrator/root on Windows machines.
  2. Accept the Right-to-Use license and use all defaults for the installation.
  3. If you have an Activation Key, copy and paste it into the Activation Key field when you reach the Configure Pointwise RLM License Server screen.
  4. If your Activation Key does not work or you need an Activation Key, please contact support@pointwise.com.

4. Review the status of your RLM license manager.

  1. Start your web browser and open http://localhost:5054/ where localhost is your computer's name. This is the Reprise License Manager (RLM) user interface page.
  2. On the left side of the web page, click on the Status button.
  3. You should now see an ISV (Independent Software Vendor) program name PWID listed as running.
  4. If you do not, please contact support@pointwise.com

5. Have you installed Pointwise yet?

Go to www.pointwise.com/downloads/pointwise.html and download the latest version of Pointwise.

6. Have Questions?

The terms of the agreement under which you may acquire the right to use the software include the "Right To Use License" attached hereto or accompanying the software. Your purchase, license, receipt, or use of the software constitutes your acceptance of all the "Right To Use License". Please read the Right To Use License.

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